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Technology and the Generation Gap

My colleague, Jenny Zook, has written a funny and thought-provoking article for this month's LLRX entitled, Technology and the Generation Gap.


Abstract: Genevieve Zook's forthright, insightful and timely commentary addresses the challenges of balancing the push for gadgets and applications with the concepts of direct customer contact and value added services.

Whether you're an "oldster," a "young whippersnapper," or somewhere in between, I think we can all recognize a little bit of ourselves in her article.